Get in Touch

We'd love to hear from you and help with your travel accessory needs

Visit Us

66-68 Tyler Street
Britomart Place
Auckland 1010
New Zealand

Call Us

+64 9 394 1416

Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm

Email Us

admin@vlexironzap.world

We respond within 24 hours

Send Us a Message

Find Us

How We Can Help

Product Inquiries

Have questions about our products, materials, or customization options? We're here to provide detailed information.

Custom Orders

Looking for something unique? Contact us to discuss bespoke designs tailored to your specific requirements.

Support

Need assistance with an existing order or have questions about care and maintenance? Our team is ready to help.

Visit Our Showroom

Experience our collection firsthand at our Auckland showroom. Browse the full range, feel the quality of materials, and speak with our knowledgeable staff about customization options.

Walk-ins are welcome, or schedule an appointment for personalized attention and styling advice.

Book Appointment
Showroom Experience

Frequently Asked Questions

Do you ship internationally?

Currently, we ship throughout New Zealand with free delivery. International shipping is available upon request for custom orders.

How long does customization take?

Standard personalization adds 3-5 business days to your order. Complex custom designs may require 2-3 weeks.

What is your return policy?

We offer a 30-day return policy for unused items in original condition. Personalized items are non-returnable unless defective.

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Get in Touch